FAQs
Have a question? Take a look through some of our most frequently asked questions. Still can't find what you need? Contact us
Open Play
Children 7 years and under can play in the sandbox.
Absolutely! Our playspace is designed for parents to be directly involved if they so choose.
Admission is free for 2 adults per family! If additional adults wish to join, the cost is $5 per extra adult.
Yes, signed waivers are required. They must be filled out by the attending and responsible legal guardian of the little digger playing in the sandbox. Everyone under 18 needs their own waiver signed.
- Only kids 7 years and under
- Waiver is required before playing
- Parents/Guardians must supervise their kids
- No shoes or socks in the sandbox
- No food, drinks, candy or gum in or around the box
- No throwing sand or burying kids
- No running, screaming, climbing, grabbing or wrestling
- Toys and sand must stay in the box
- Only Little Diggers' toys are allowed in the box
- Wash hands after eating
Footwear and socks are not allowed in the sandbox. If there are special circumstances that require your child to have something on their feet, feel free to give us a call so that we can figure out the best way to accommodate.
We ask that you do not bring your own toys. We have A LOT of toys for your little digger to play with, so no need!
Dues to space constraints and differences in style of play, we do keep the sandboxes exclusively reserved for children 7 and under, even if it is a sibling.
Yes we do. Our staff regularly disinfectants all of our toys to eliminate germs and dirt.
We offer cold brew and hot brew nitro coffee! Nitro coffee has low acidity, no additives or preservatives and more caffeine :) Lots of fun flavors are available. It is sold per cup and can be purchased at the front desk.
Yes, snacks are welcome but we do prohibit full meals or food requiring plates & utensils (ie. cake / ice cream). All snacks must stay out of the sandbox play area and Little Diggers are not allowed to go in and out of the sandbox while consuming their snacks.
No. All little diggers must be supervised by an adult.
We do! If you would like to sit back and watch your little digger, we offer complimentary Wi-Fi and comfortable seating along the back wall outside the sandbox.
Yes, typically Little Diggers is often busy from early to mid morning, but slows down from 1:00 - 4:30.
Sorry, no pets are allowed.
Great question! This is especially important to us as we aim to create a safe and clean environment for all of our little diggers. First, we have a strict no-drink and no-snack policy in our sandbox areas. Secondly, our sand undergoes daily aeration where it is turned over and exposed, so it can remain fluffy and pristine. Thirdly, we regularly treat the sand with a non-toxic, vinegar-based cleaning solution that eliminates any lurking bacteria. We also have a dedicated air filtration systems to keep clean air recycling though the environment at all times. More details on our sand quality and cleaning procedure can be found here.
Birthdays
Our party room is designed for small to medium sized parties and can accommodate up to 24 people. The room comes complete with a countertop prep area, refrigerator & and a private sandbox.
Birthday parties are two hours long.
Outside party decorations must be approved prior to the party. Balloons are welcomed but we ask no decorations be attached to the walls.
Guests are encouraged to bring food & drink for their party. We want to remind them that there is a prep area and refrigerator available for their use.
Alcoholic beverages are prohibited.
*All food and drink must be removed from the reserved area and refrigerators by the party’s scheduled end time.
Our "construction-themed" birthday package includes:
1. Admission for 10 Children (Additional children are $20/per child)
2. Private Party Room with Private Sandbox
3. Themed Room Setup
4. Juice Boxes, Construction Hats and Truck Sticker Sheets.
All of the details can be found on our birthday page here.
Yes! Every child that will be participating in the sandbox will need a waiver signed by their legal guardian. We suggest that you encourage your guests to sign the waiver ahead of time via our website.
Cancellation Policy
Parties canceled within 2 weeks of the event date will receive no refund.
Parties canceled 2-6 weeks before the event date will receive a 50% refund.
Parties canceled 6+ weeks prior to the event date will receive a full refund.
Inclement Weather Policy
If on the day of a party a Level 2 Road Emergency is in place, we will offer a reschedule free of charge to the next preferred available date.
Our team will give you a call the week of your party to coordinate plans and ask for an updated head count. This allows us to best set up and prepare the party room. If your headcount changes by the day of the party, just be sure to update us when you arrive so that we can adjust accordingly. You are allowed to add additional children all the way up to the day of your party.
We do not allow ad-hoc birthday celebrations in the common sitting area and ask that no presents or cake be brought into the playspace unless a birthday party package has been booked. If you would like to host a birthday party celebration at Little Diggers, check out our party package here.
